SUBSTANCE ABUSE PROGRAMS98% of Consumers responded that the agency respects their ethnic and cultural background.
95% of Consumers responded that during their treatment, they were introduced to new things that may help them in their recovery.
COMMUNITY PSYCHIATRIC REHABILITIATION
97% of Consumers responded that services were provided in a timely manner.
HEALTHCARE HOMES PROGRAMS
96% of Consumers responded that during their treatment, they were introduced to new things that may help them in recovery.
REFERRAL SOURCES97% of sources responded that staff who answer the phone provide good customer service.
97% of Referral Sources would recommend PFH services to others.
RESIDENTIAL CARE FACILITY100% of RCF Consumers said that they feel taken care of here.
100% of PFH RCF Consumers responded that staff treats them with respect.
PREVENTION100% of Prevention Consumers are satisfied with the technical assistance recieved from their Regional Prevetion Specialist.
100% of Prevention Consumers are satisfied overall with services offered by the Regional Prevention Center.
It is for the dates of: 1/1/2012 through 12/31/2012